How Prmr Pay treats card data
Card payments are handled in line with PCI DSS, the industry rules for moving and storing Visa, MasterCard and Discover card details securely. We never ask for your full card number or CVV here.
What happens after you send it
- Your request lands with the Prmr Pay support queue
- We match it to the transaction using the card digits and date
- You get a plain explanation of the charge by email
Things people ask about Prmr Pay
I do not remember buying anything — what now?
Send the form with the charge date and amount. We will tell you exactly what the payment covered.
What can I ask about here?
Anything about a payment shown as prmrpay.com. Our team looks it up and replies by email.
Question about a payment
Fill in the fields below — it takes a minute — and we will reply to the address you give us.